Recent Posts

What You Should Know About Black Water

4/21/2020 (Permalink)

Immediately after experiencing life-altering flooding in Jackson/Crockett County the first thing you probably want to do is start dealing with the water damage from the flood. Before diving in to the problem it is important to know about the associated dangers of black water. 

What is this water and why should it be avoided? 

Black water is liquid presumed to house multiple contaminants. It could contain: 

• Fecal matter 

• Urine 

• Used toilet paper 

Sewage systems frequently become compromised and leak after water damage, they can pose health threats to those who encounter the dirty liquid. 

It’s also important to be aware of gray water. That type often comes from washing machines, dishwashers, sinks and showers and is not immediately as dangerous as the black variety, but can become more hazardous after 48 hours of contact with building surfaces. 

How can you stay safe from contaminated water? 

The best way to limit your exposure to hazardous water from flooding is to limit your exposure to it. Instead of trying to handle the cleanup process yourself depend on our SERVPRO team to assess the damage and tackle the steps necessary for a thorough restoration of your home. 

Black water is a likely contaminant after a flood, and it’s a primary reason why you should not deal with the water damage on your own. Contacting a professional team to assist with damage from flooding gives you greater protection from possible risks and increases the likelihood of positive outcomes.

Call us at (731)423-9944 for more information on mitigating storm damage and how you can be prepared.

Leak Has Been Found!

4/20/2020 (Permalink)

Water damage can occur in many different shapes and forms. There are times that it is something that happens quickly and all at once and on the other hand it can happen slowly. A customer called me today about a water damage. The damage originally appeared as a leak around the toilet ring. The homeowner changed it out and it seemed to have been fixed. This was a couple of weeks ago. Today he leaned against a wall in his garage and the wall crumbled. Leak has been found! Unfortunately, that’s not how you want to find it but thankfully they thought of us first and foremost. SERVPRO of Jackson/Crockett County is always here for you 24/7, 365. “Like it never even happened.”

My Neighbors House Had a Fire, Should I Be Concerned?

4/20/2020 (Permalink)

A question I was once asked: Can my home be affected by a fire in the house next door? The answer is yes! Let SERVPRO of Jackson/Crockett County do an inspection of your home and find out if smoke and soot has penetrated the interior of your home. It is common for the houses on either side or behind a home that has had an extensive fire to have smoke and soot residue. It can get into the attic and even into the interior of the home by being drawn in through the HVAC system. Depending on the materials that were in the actual fire the soot and smoke residue can be very corrosive to different items in your home. Let SERVPRO of Jackson/Crockett County inspect the HVAC system and the interior and remove any smoke and soot therein.

Because We Care and We Give Back

4/14/2020 (Permalink)

During this very uncertain time of the covid-19 pandemic many of us are stuck at home and bored. We also have those people on the other side of the spectrum who can’t miss a day of work because what they do is so important. I am talking about our First Responders. Fire and Police Departments never close. They are here to maintain order and keep us safe. That is why we are taking this time to try and give back to a few of our local communities during this time. They are putting their lives at risk even more so now than before. They don’t know who they may come in contact with, whether they have been sick or mentally unstable due to seclusion. We are so proud to know they are out there doing what they do best. We have been able to give back to our communities by cleaning some of their facilities during this time so they can stay healthy while trying to protect us. We at SERVPRO of Jackson/Crockett County can not express how much we appreciate all of our First Responders out there for everything they do to keep us safe each and every day.

Because You Always Matter

4/13/2020 (Permalink)

Many commercial businesses are calling.

The phones are ringing off the hook.

We love it so much! We love putting you first. We are cleaning so many Police Departments, Hospitals, Industrial Facilities, the list goes on and on. We are so glad so many people trust us to help clean their facilities during their very uncertain time. 

We are all scared since we don’t understand covid-19. There isn’t much information on this virus but scientists are learning each and everyday more and more. We appreciate each and every person and business that is trusting us during this time. We know that even during times like this you still need someone to be able to be there for you, not only for cleaning but for water, storm, and fire losses and restoration. 

At SERVPRO of Jackson/Crockett County we are still here for you. 24 hours a day 7 days a week. We are so thankful for all of our customers. Call us for your free, no obligation quote today. Ducting cleanings, mold, water damage, strange odors, proactive/preventative covid-19 cleanings, call us. We can do it all. Locally owned and operated for over 28 years. We don’t just want to satisfy people, our goal is to “Create a happy customer.”

Tornadoes After Dark

4/13/2020 (Permalink)

Although the Volunteer state sits outside of the typical Tornado Valley, we know that we have our own little Tornado Valley. We get around 29 tornadoes per year. I don’t feel that this is the most surprising fact I have read. However, the amount of how many touchdowns after dark was alarming. Over 50 percent of the tornadoes we have in Tennessee touchdown after dark. That is the highest in the United States. Now that part is shocking to think about, but once I did think about it I realized that is most likely pretty accurate from what I have noticed in my lifetime. 

Tornado damage can be not only stressful but also very hard to predict and prepare for when it comes to protecting your home. After the tornado has passed that’s where we come in. We can help from the disposal of fallen debris to the water damage and storm mitigation to the final touches on your reconstruction. We can help get your family back to normal “Like it never even happened.” 

Our goal is to keep you in the loop from beginning to end to make you the most comfortable even during the most uncertain of times.

No, Just Me

4/13/2020 (Permalink)

Have you ever been sitting at your desk at work and one of the ceiling tiles just crumbled and fell down? No, nobody, just me? Okay, well this happened to me at an office I use to work in. We didn’t think much about it because why would we? We just cleaned up the debris and mess and put a new one up there. What we didn’t know was that water was due to the tiniest little hole in the roof letting just the smallest amount of water drip through to the ceiling tile. We also didn’t realize that this incident would cause many more problems because we didn’t do anything to fix the situation. This caused mold in the ceiling along with under the carpet and the baseboard because it wasn’t dried out properly. Putting a towel down or a little box fan isn’t going to help that kind of situation. So luckily we had SERVPRO on our side to come in and deal with the mold issue we ended up having along with the smallest pinhole in the roof. 

I know what you are thinking: that sounds like you could have prevented it. Yes, we could have, but as an outsider looking in that is easy to think. But think about the incidents in your home or office that you play off as nothing or something minuscule and later you figure out that you actually made it worse by sweeping it under the rug.

SERVPRO of Jackson/Crockett County is here for just that. Call us today so we can treat your water or mold issue. 

Fire Damage Process

4/6/2020 (Permalink)

Fires can be super scary. Once he fire department comes and goes, you realize how much of a mess if left to clean up and you begin to wonder if your life or home will ever be back to normal. SERVPRO is trained to help get your home back to normal as best as possible. 

First when we get the call (day or night) we have one hour to call you and get in touch. We have 4 hours to get there. Most of the time depending on drive time, we will be there quicker. Once we get there we inspect the damage to see what our plan of action will be. We talk to you to find out what is most important to you, what you are worried about, and what the arrangements will be. We will figure out if your home will be safe, did the firefighter break out a window or kick in a door, will you be able to stay there or will you need to be relocated. You are our main priority at this point. 

Then we get to work, moving out all of your contents either to a pod on site or to a secondary location that we can inspect everything. While moving everything out we will handle your belongs with the upmost care, we will tag everything along with taking picture documentation. Once everything is brought to cleaning we will clean it will a dry sponge to get the top layer of soot off before we start cleaning with a wet cleaning product. Fires leave behind an acidic film so our cleaning solutions are alkaline to bring the acidic level back to neutral. 

Once everything is out of the effected areas of the house we start deciding if there is structure damage. We will clean the walls from bottom to top. After we clean everything we will bring in an ozone machine that will clean the air changing the oxygen(O2) to ozone(O3). This can take a couple of days or longer sometimes depends on the level of damage. This process will also be done to your contents to help get the smell of smoke and fire out.

You never know when disaster will strike. Luckily we know exactly how to handle any situation. Call SERVPRO for all of your disaster needs. We will always be there for you quickly.

Why SERVPRO is the Best

4/2/2020 (Permalink)

SERVPRO’s across the nation are doing our part to help flatten the curve. We are still working but we are cleaning our offices and vehicles even more often than usual to help make sure that we aren’t spreading germs to each other and to our customers. We are wearing masks and gloves on all job sites, we are doing our best to minimize face to face contact with our customers, we are also locking down our buildings to prevent our customers coming in to the offices. We want to not only protect our workers and their families but also our customers and their families as well. We understand this is a scary time but this is what SERVPRO is trained for. Our products and techniques are in accordance to the CDC and local authorities guidelines.

We are able to do preventative cleanings and have done several to homes and businesses. SERVPRO is here to put your mind at ease so that you don’t have the extra stress during this stressful time. We treat you like family because that’s what matters most to us is our customers and their families. 

Aside from us cleaning your home or business remember to do your part to flatten the curve. 

  • Wash your hands often
  • Cover your cough or sneeze
  • Wipe down high touch areas everyday with EPA-certified, hospital strength cleaner
  • If you have fever or cough please stay away from others and seek medical attention
  • Social Distance

Listen to the CDC and local authorities, they are doing their best to keep us safe.

Commercial Cleaning

3/31/2020 (Permalink)

When it comes to commercial cleanings, it’s not something anyone takes lightly. People who work in these environments are typically in close proximity to one another during their work hours. Right now with it being flu season along with covid-19 going around it’s hard for these people to social distance. That’s why the fogging we do is so important. We care about your employees' health as much as you do. At SERVPRO of Jackson/Crockett County we work quickly and efficiently so your crew can get back to work quicker. We work closely with you to make sure you are getting what you want and so that we are explaining every detail precisely. We always want our customers to feel heard during this process. We have highly trained professionals who know the latest techniques and best strategies when it comes to cleaning your office or commercial building. Our products are hospital grade and EPA-approved. The CDC recommends cleaning high-touch surfaces such as counters, tables, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and computers. Other spaces mentioned in the CDC guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving
  • Counters
  • Carpets/Rugs
  • Handrails
  • Elevators
  • Playground Equipment
  • Fitness Equipment

SERVPRO of Jackson/Crockett County can help you and your business get back to doing what you do best. Call us today for your commercial cleaning.