TIPS FOR WHEN WATER HITS
After placing a call to SERVPRO for water damage, our certified crew is headed your way and is ready to get to work on restoring your home as soon as possible! In addition, there are a couple of things you can do to prevent any further damage while we are en route to your home.
The first thing you can do is try removing as much water as you can by blotting or mopping. The second thing you can do is pick up any colored rugs, fabrics, books, and magazines to prevent these items from bleeding into the carpet. Third, do not use your household vacuum cleaner to soak up the water! Using a standard vacuum is extremely dangerous due to electrical hazards and will damage your vacuum. To achieve maximum drying, turn on your air conditioner instead. Fourth, to prevent your furniture from any further damage, place aluminum foil or wood blocks under furniture legs.
No one knows what the future holds, but you do know who to call when the future holds water damage! Your team at SERVPRO hopes these tips are beneficial and can be used to help you in case of unexpected water damage.
When The Unexpected Happens
A month ago, many people in our neighboring counties experienced a great deal of devastating loss due to unexpected flooding. All the families whose lives have been changed forever by this tragedy are still weighing heavily on our hearts and minds. Many people are facing a lot of challenges and are still wrestling with what to do next. The water rose so quickly that, within minutes, homes, schools, businesses, and entire neighborhoods were underwater. Vehicles were swept into piles, and homes were completely ripped off their foundations. Not only did people lose all of their possessions, but some lost irreplaceable and precious loved ones as well.
During a situation like this, we can not keep from imagining how a flood disaster would impact our lives and our community. We hope and pray that our community never has to endure such a tragedy, but your family here at SERVPRO wants to remind you that we care about our customers and our community. We are always one phone call away if you ever experience an unexpected disaster or severe water damage.
Why Our One, Four, Eight Is So Great!
Here at SERVPRO, we strive to “create happy customers”! This is why our three-step service response guideline is so important to us! Our certified crew is available for 24-hour immediate response emergency service. Our promise to you is that we will contact you, start mitigation services, and provide you with a report of your loss within only 13 hours of your initial call. Some exceptions may apply to certain conditions such as a local disaster compared to a regional storm disaster. However, our goal is to make it "Like it never even happened," as soon as possible!
Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to schedule services and estimates are free! Within four hours of notification, our SERVPRO crew is on-site to start the mitigation process. Within eight hours from notice of loss, a preliminary report of the loss will be communicated to the appropriate person by a SERVPRO Franchise Professional. In times of loss, we understand that time is of the essence, and we make it our priority to be there as soon as possible for our customers!
Water! Now What?
In the event of water damage, timely mitigation is crucial. Water takes the path of least resistance. If not extracted immediately, a substantial loss can occur. Saturated carpets, padding, subfloor, drywall, furniture, and draperies are among the most common losses homeowners face. In regards to water damage mitigation, the sooner the better! Here at SERVPRO, we offer a 24-hour immediate response emergency service, and restoring your home properly is our top priority! Knowing some emergency water damage tips beforehand can also be extremely beneficial in case of an unexpected crisis.
While we are en route to your home, there are several safety precautions and tips you should know! First, it is important to stop the source of the water if at all possible! Second, be extremely mindful of potential electrical hazards. Third, if your ceiling is wet, do not turn on ceiling fixtures and stay away from areas where the ceiling is sagging due to retained water! Also, do not use any appliances while standing on wet concrete, carpet, or floors!
We make it our mission to help our customers as soon as we possibly can, but these helpful tips can save you from additional loss and keep you safe! We take your water loss very seriously and know that time is of the essence to salvage as much as possible. Please, don’t hesitate to call us for any of your water cleanup needs!
The Domino Effect
"Faster to any size disaster!"
Our experienced team at SERVPRO has served our local community for over 30 years by being "Faster to any size disaster"! During the past 30 years, we have seen a great deal of damage to commercial facilities. Mold, fire, smoke, soot, humidity, and water are just a few of the disasters we restore for our customers. In particular, fire and water disasters are two of our most common restorations. They are more common because these two losses often go hand in hand and cause a domino effect.
For example, we responded to a dry cleaner’s urgent call after a pile of recently dried clothes melted a large clothes bin, causing it to catch fire in his warehouse. Thankfully, the fire was detected, and the sprinkler system was activated, containing the fire and preventing it from consuming the rest of the facility. What was left behind was a great deal of damage and soot, but that is not all! Water from the sprinkler system had traveled throughout the entire facility, causing massive pools of water and drywall damage!
Our SERVPRO team quickly jumped into action by using our special equipment and certified cleaning expertise! Not only did we remove all of the standing water and smoke, but we also restored the drywalls to their previous condition. We used the dehumidifier to remove the lingering humidity leftover from the water damage as well! No matter the size of your disaster or loss, know that SERVPRO is always willing to help you make your disaster "Like it never even happened."
Spring is HERE!
Spring is here and that means it is time for SPRING CLEANING!!!!! Growing up I remember always having to do spring cleaning at home. This was when we packed up all of our winter clothes except for a few sweaters and brought down all of your spring and summer clothes get them all clean and organized and then you cleaned the house from top to bottom. “White glove clean” is what we like to say.
With your business it can be very similar, we receive many calls in the spring to come and “spring clean” facilities. While January is the start of the year it is always nice to get everything clean and tidy when the temperatures start to warm up. Call us today to schedule your free cleaning estimate. We even do ducts.
Spring Cleaning Your Business
SERVPRO of Jackson/Crockett County works with many commercial businesses for water, sewer and biohazard clean up. One thing we also do is a deep general clean. Everyone loves a good Spring Clean even commercial businesses.
Many commercial businesses have been calling for deep cleanings to be scheduled. We have been cleaning rafters, walls, ducts, ceilings, etc. We can wipe away all evidence of 2020 and its craziness. SERVPRO holds itself to the highest of standard of clean.
SERVPRO of Jackson/Crockett County hopes that you will trust us and give us a call to help clean up your business. We will gladly give you a FREE estimate and walk you through the entire process that is catered to your needs.
Call us today 731-423-9944
When It Rains It Pours
We are so blessed to have gotten so many calls when we had the freeze back in February 2021. We were able to help so many business and homeowners. One call that stands out was a local business that was surprisingly the first call during the storm. We received the call that a pipe in the ceiling had burst. They had turned off the water but the pressure in the line had caused so much damage. They thought they had the pipe fixed and turned the water back on and a different spot burst from where it had frozen while the water was off. They had a huge mess. The temperatures had been so low that this happen 4 times all because the water kept freezing in the line because we had to turn the water off. The entire office had been wet at one point or another. We knew just how stressful that situation was of the business but we were so happy that they trusted us to just keep working even if the water just kept coming. Our goal is “Like it never even happened,” even if it feels like it will never stop.
We Are The Best At Fire
We know many of us have had issues with small appliance in their homes in the past. We get calls about fry daddy’s, toaster ovens, toasters, microwaves, and pressure cookers. Recently, we received a call about soot damage which isn’t unusual. We get calls about soot damages fairly frequent. The soot damage was caused by the microwave. It seems the homeowner was heating up dinner in the microwave and it malfunctioned causing smoke and soot to fill the home. The smoke and soot left behind so much residue. That’s when the homeowner knew she needed to call someone and why not call the best.
The customer called us and we were able to come out and clean the residue from the walls to the ceilings to the floors and cabinets. If you ever find yourself in a predicament that you need fire clean up, call the best in the business and that is us.
Fire, Water, And Supporting Fire Fighters
Most times when people hear the word “fire” they think flames and burns. But in our case that’s just the origin in which the damages started. What most people don’t realize is that in the case of a fire damage there is often times water damages along with that. For instance, when you have a fire damage the fire department will come in and put the fire out with water. There is a full process when putting out a fire and each fire is completely different. A fire can destroy everything in just a matter of a couple of minutes. Time is of the essence and water is the worst enemy of most fires. We are so thankful for all of our local fire departments that we have had the luck to be supporters of.