Recent Posts

Tips to Avoid Frozen Pipes

11/11/2019 (Permalink)

Tips to Avoid Frozen Pipes Avoiding frozen pipes.

It's getting cold outside and we have several tips to help you avoid frozen pipes this winter.


1. Allow the faucet to drip if the temp drops below freezing.
2. Open cupboard doors in the kitchen and bathrooms.


3. Wrap outside faucets.
4. Caulk around pipes where they enter the house.
5. Disconnect garden hoses.

If your pipes do burst, call us - your highly-trained water damage specialists! (731) 627-6251.

Together, We Restore you Home in Alamo, Tennessee

3/11/2019 (Permalink)

SERVPRO of Jackson/Crockett County

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases? This kind of wind in your Alamo, Tennessee home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to water damage as well as fire damage due to lightening strikes and broken pipes. We can work together to lower chances for incurring injury and/or cost due to storm damage.

Your part.
Preparedness is a necessary tool in your efforts to protect your home in Crockett County.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress free environment.

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Jackson/Crockett County promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your clean up and restoration questions; but they will understand your vulnerable and stressful position as the owner/insurance adjuster. We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO Services in Jackson, Tennessee

3/11/2019 (Permalink)

SERVPRO of Jackson/Crockett County

Why SERVPRO of Jackson/Crockett County?

Have you ever had to wade through a pond in your living room? Or, maybe you’ve returned to a half-burned home? We hope you never have to deal with this but if you do, it’s always good to be prepared and respond quickly. With SERVPRO of Jackson/Crockett County as a partner, you can be better equipped to handle problems in your Madison County home!


  1. SERVPRO is a leader in fire and water cleanup and restoration.

  2. Franchise professionals have the training and experience to help make it “Like it never

    even happened.”

  3. SERVPRO’s proven system helps to ensure a return to preloss condition.

  4. We work with most insurance companies.

  5. SERVPRO is available 24 hours a day, 7 days a week

SERVPRO doesn’t only handle fire and water damage. Other services include:

  • ?  Storm damage cleanup

  • ?  Mold mitigation

  • ?  Restoration

  • ?  Document restoration

  • ?  Electronics restoration

  • ?  Dry cleaning

  • ?  Reconstruction

  • ?  Biohazard cleanup

  • ?  Duct cleaning

  • ?  General cleaning

    With over 1700 Franchise locations across the U.S. and Canada, SERVPRO is never far away.

    If your Jackson, Tennessee home experiences water or fire damage, you can count on SERVPRO of Jackson/Crockett County to be there for you.

Preventing Mold Growth

11/27/2018 (Permalink)

SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County: Preventing Mold Growth.

SERVPRO of Jackson/Crockett County is licensed in mold remediation. We hope you never have a mold problem.

Mold starts growing within 24 hours of exposure to moisture.

To prevent mold from getting a start, SERVPRO of Jackson/Crockett County suggests:

  • Elevate equipment above basement floor
  • Repair leaky pipes
  • Remove any damp areas near sinks and tubs
  • Maintain humidity below 40%
  • Use water-resistant materials when you build or rebuild. Materials include:
    • galvanized or stainless-steel hardware
    • waterproof wallboard
    • tile
    • sealed stone
    • sealed concrete
    • water-resistant glues
    • synthetic fibers
  • Use gutters to divert rain water
  • Landscape, so water moves away from the house
  • Cover dirt in crawl spaces. Moisture can seep up through dirt
  • Ventilate as much as possible


The Environmental Protection Agency (EPA) defines a “large amount” of mold as 10 square feet or more. The EPA rules that only licensed professionals can remediate large areas.

You cannot prevent storms or floods. However, if a storm or flood affects you, we can help you clean up the damage.


Possible Causes for Water Damage Causes

11/27/2018 (Permalink)

SERVPRO of Jackson/Crockett County

Causes & Categories of Water Damage in Jackson/Crockett County:

An old poem has the line, “water, water, everywhere”. When you need to say this in your house, you know there is trouble. You may be looking at water damage. There are several different possible causes of water damage in Jackson/Crockett County.   

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

The amount of water damage depends on the amount of water and on the cause of the damage.

It is also important to start cleanup as soon as possible. The longer your home or business is water-logged, the more damage.

Categories of Water Damage in Jackson/Crockett County:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  • Black water. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still.


Escape Route, Evacuation Plans

11/21/2018 (Permalink)

SERVPRO of Jackson/Crockett County

SERVPRO of  Jackson/Crockett County hopes your home or business never has to deal with fire or smoke damage.  Sometimes, a portable fire extinguisher is not enough to save your property and the only thing you can do is escape.

A small flame can turn into a large fire in a matter of minutes. Lives are more important than objects, so get yourself and others out of danger.

SERVPRO of Jackson/Crockett County Tips for Escape:

  • Make an escape plan ahead of time. Make sure everyone knows the plan
  • Make sure that all doors and windows open easily
  • Plan at least two different ways of escaping every room
  • When you leave, close the doors and windows to shut in the flames
  • Practice the plan
  • Do not stop to pick up valuables. You can replace objects
  • Make sure your plan includes a place to meet that is a safe distance from the home
  • Do not turn off smoke alarms when you cook. You may need the warning
  • If you have to go through smoke, crawl under it

SERVPRO of Jackson/Crockett County reminds you to call the fire department once you are outside the home.


Mold in Rental Property

11/21/2018 (Permalink)

SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County presents: Mold in Rental Property

 SERVPRO of Jackson/Crockett County: Mold:

  • grows from mold spores
    • spores are too small to see unaided
    • spores can survive harsh environments for many years
  • can grow almost anywhere
  • needs to have only
    • above-freezing temperatures
    • protein, such as in animal dander, skin cells, wood, plaster, carpet
    • moisture (high humidity is enough)
  • grows rapidly
  • damages property
  • has a bad smell
  • is unsightly

If have a small amount of mold on a dish, you can clean it. You can even throw away the dish.

If you have a large amount of mold, you need licensed mold remediation. The Environmental Protection Agency (EPA) defines a “large amount” as 10 square feet or more.

SERVPRO of Jackson/Crockett County is licensed in mold remediation.

Talk to your landlord if you think he/she should hire licensed professionals. If the landlord disagrees:

  • Contact the Jackson/Crockett County housing authority
  • Review your lease about your rights and responsibilities


Loss of Electricity in Jackson/Crockett County

11/19/2018 (Permalink)

SERVPRO of Jackson/Crockett County

Managing Without Power in Jackson/Crockett County: 

SERVPRO of Jackson/Crockett County has seen storm damage lead to power outages.  

A power outage can:

  • Disrupt communication
  • Make transportation difficult
  • Shut down water pipes
  • Close businesses, grocery stores, gas stations, banks, ATMS, other services
  • Lead to food spoilage
  • Lead to contaminated water
  • Disable medical devices

During a power outage in Jackson/Crockett County, be sure to:

  • Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
  • User generators only outdoors and away from windows
  • Disconnect appliances/electronics. Power surges can destroy equipment
  • Have already set up plan to refrigerate medicines
  • For people who use power wheelchairs, have a backup battery.You may also need a manual chair
  • The local power company should already know that someone in your home relies on medical devices
  • Do not use a gas stove or oven to heat your homeor business
  • If travel is safe, go to another location for proper heating or cooling
  • Check on your neighbors.


How to Get Flood Insurance

11/19/2018 (Permalink)

SERVPRO of Jackson/Crockett County

Water Damage & Insurance in Jackson/Crockett County:

Most insurance rates vary by company. Rules for insurance vary by state.  Flood insurance is an exception.

Most property insurance does not cover flood damage.

Some homeowners’ policies will cover water damage if the damage comes from:

  • sewer or drain backup
  • sudden & accidental damage from plumbing, heating systems, or air conditioning

The policy might also cover mold remediation, but not if a flood caused the problem.

How to get flood insurance in Jackson/Crockett County:

  • Check whether your community participates in the National Flood Insurance Program (NFIP). You can still get flood insurance if you live in a low-risk area. The insurance will cost less if you live in a low-risk area.
  • Find an insurance agent in Jackson/Crockett County. The NFIP is the only flood-insurance provider, but the government does not sell it. Buy the insurance through an insurance agent. The NFIP sets the rates.
  • If your insurance agent doesn’t know about the NFIP, call the help center at 1-800-427-4661


Halloween Safety Tips

10/30/2018 (Permalink)

Halloween is next week and with it comes candy and costumes. SERVPRO wants your little ones to stay safe so our good friend Frankenstein has given us a few tips:

  • Tip #1: Stay in a group and communicate where everyone will be going.
  • Tip #2: Use reflective tape for costumes and/or trick or treat bags so that particularly drivers can clearly see you.
  • Tip #3: Check candy to make sure it is safe. Particularly you want to watch out for opened candy wrappers.

BONUS TIP: Always have a cell phone handy for quick communication.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • Kiwanis
  • Madison County Chamber of Commerce


  • Bronze Chairman Award