Recent Posts

Halloween Safety Tips

10/30/2018 (Permalink)

Halloween is next week and with it comes candy and costumes. SERVPRO wants your little ones to stay safe so our good friend Frankenstein has given us a few tips:

  • Tip #1: Stay in a group and communicate where everyone will be going.
  • Tip #2: Use reflective tape for costumes and/or trick or treat bags so that particularly drivers can clearly see you.
  • Tip #3: Check candy to make sure it is safe. Particularly you want to watch out for opened candy wrappers.

BONUS TIP: Always have a cell phone handy for quick communication.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis
  • Madison County Chamber of Commerce

Awards

  • Bronze Chairman Award

Pet Safety in Winter

10/23/2018 (Permalink)

Temperatures will soon start dropping and many of us have four-legged friends that we tend to. Most of us are good about being aware of our animals in the extreme heat but watching out for them in the extreme cold is just as important. Here are a few tips to keep in mind during the winter time

  • Tip #1: Be aware of cats seeking warmth in your car engine. It’s always a safe bet to make some noise around the hood before you start the car.
  • Tip #2: There are dogs that just love to play in the snow. If that’s your animal be sure to wipe their paws as ice, salt and snow can be very painful stuck in their paws.
  • Tip #3: Don’t leave your animal in a cold car as it can act as a refrigerator.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis
  • Madison County Chamber of Commerce

Awards

  • Bronze Chairman Award

Protecting Your Business from Tornadoes

10/21/2018 (Permalink)

Tornado season is upon us once again. We often think about securing our homes but many business owners don't have a tornado plan for their business. SERVPRO cares about your home AND business. Here are some tips offered by the Environmental Protection Agency on how to back up your business on-site records.

Most businesses keep on-site records and files (both hardcopy and electronic) that are essential to normal operations. Some businesses also store raw materials and product inventory. The loss of essential records, files, and other materials during a disaster is commonplace and can not only add to your damage costs but also delay your return to normal operations. The longer your business is not operating, the more likely you are to lose customers permanently to your competitors. To reduce your vulnerability, determine which records, files, and materials are most important; consider their vulnerability to damage during different types of disasters (such as floods, hurricanes, and earthquakes) and take steps to protect them, including the following:

  • Raising computers above the flood level and moving them away from large windows
  • Moving heavy and fragile objects to low shelves Storing vital documents (plans, legal papers, etc.) in a secure off-site location
  • Regularly backing up vital electronic files (such as billing and payroll records and customer lists) and storing backup copies in a secure off-site location
  • Securing equipment that could move or fall during an earthquake
  • Prior to hurricanes, cover or protect vital documents and electrical equipment from potential wind driven rain, which may breech the building envelope through windows, doors, or roof systems.

BENEFITS OF UTILIZING THIS MITIGATION STRATEGY Helps to prevent the loss of essential business records and files, and protects raw materials and product inventory Helps a quick return to normal business operations Helps to prevent the loss of customers to competitors.

SERVPRO of Jackson/Crockett County is faster to any size disaster. You can reach our professionals at (731) 423-9944, 24 hours a day, 7 days a week.

Important Tips to Protect our Business Records

10/21/2018 (Permalink)

Here some more helpful tips on keeping your business secure ahead of a tornado. Keep these points in mind when protecting your business records and inventory:

  • Make sure you are aware of the details of your flood insurance and other hazard insurance policies, specifically which items and contents are covered and under what conditions. For example, if you have a home business, you may need two flood insurance policies, a home policy and a separate business policy, depending on the percentage of the total square footage of your house that is devoted to business use. Check with your insurance agent if you have questions about any of your policies.
  • When you identify equipment susceptible to damage, consider the location of the equipment. For example, equipment near a hot water tank or pipes could be damaged if the pipes burst during an earthquake, and equipment near large windows could be damaged during hurricanes.
  • Assign disaster mitigation duties to your employees. For example, some employees could be responsible for securing storage bins and others for backing up computer files and delivering copies to a secure location.
  • You may want to consider having other offices of your company or a contractor perform some administrative duties, such as maintaining payroll records or providing customer service.
  • Estimate the cost of repairing or replacing each essential piece of equipment in your business. Your estimates will help you assess your vulnerability and focus your efforts.
  • For both insurance and tax purposes, you should maintain written and photographic inventories of all important materials and equipment. The inventory should be stored in a safety deposit box or other secure location.
  • Periodically evaluate the building envelope to make sure that wind and water are not able to penetrate the building. Do regular maintenance and repairs to maintain the strength of the building envelope.

SERVPRO of Jackson/Crockett Count is faster to any size disaster. You can reach their professionals 24 hours a day, seven days a week at (731) 423-9944.

Stay Informed During Floods

10/20/2018 (Permalink)

It's important to stay vigilante when the storms and floods are heading your way. Ready.gov has some great advice on keeping you and your loved ones safe during floods.

Failing to evacuate flooded areas, entering flood waters, or remaining after a flood has passed can result in injury or death. Flooding is a temporary overflow of water onto land that is normally dry. Floods are the most common natural disaster in the United States. Floods may:

  • Result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems.
  • Develop slowly or quickly – Flash floods can come with no warning.
  • Cause outages, disrupt transportation, damage buildings, and create landslides.

 IF YOU ARE UNDER A FLOOD WARNING, FIND SAFE SHELTER RIGHT AWAY

  • Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown!
    • Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.
  • Determine how best to protect yourself based on the type of flooding.
    • Evacuate if told to do so.
    • Move to higher ground or a higher floor.
    • Stay where you are.

HOW TO STAY SAFE WHEN A FLOOD THREATENS

Prepare NOW

  • Know types of flood risk in your area. Visit FEMA’s Flood Map Service Center for information.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • If flash flooding is a risk in your location, then monitor potential signs, such as heavy rain.
  • Learn and practice evacuation routes, shelter plans, and flash flood response.
  • Gather supplies in case you have to leave immediately, or if services are cut off. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets. Obtain extra batteries and charging devices for phones and other critical equipment.
  • Purchase or renew a flood insurance policy. It typically takes up to 30 days for a policy to go into effect and can protect the life you've built. Homeowner’s policies do not cover flooding. Get flood coverage under the National Flood Insurance Program (NFIP)
  • Keep important documents in a waterproof container. Create password-protected digital copies.
  • Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

Survive DURING

  • Depending on where you are, and the impact and the warning time of flooding, go to the safe location that you previously identified.
  • If told to evacuate, do so immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown!
  • Stay off bridges over fast-moving water. Fast-moving water can wash bridges away without warning.
  • If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
  • If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Go on the roof only if necessary. Once there, signal for help.

Be Safe AFTER

  • Listen to authorities for information and instructions. Return home only when authorities say it is safe.
  • Avoid driving, except in emergencies.
  • Snakes and other animals may be in your house. Wear heavy gloves and boots during clean up.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
  • Avoid wading in floodwater, which can contain dangerous debris and be contaminated. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

ERP's - Making Business Owner's Breathe Easier During a Disaster

10/20/2018 (Permalink)

National Emergency Preparedness Month has just past but that doesn't mean you can't make preparedness top of mind now in October! We might not  be in the path of a hurricanes like Florence but earthquakes and tornadoes are natural disasters this area has experienced - we all need to have a plan.

And although natural disasters are very scary. Experts estimate that only 5% of the disasters affecting businesses are caused by nature.

Man-made disasters have the ability to cause as much damage and be as scary. A pipe burst or a fire could happen to anyone anytime.

“Disasters Don’t Plan Ahead But You Can.”

40% of businesses never recover after a disaster. The majority of business that do survive already had a preparedness plan.

Have you heard of SERVPRO's Emergency Ready Profile (ERP) app? This app is really convenient for businesses or churches because it would help them get ready for any sized disaster. And Its free of charge!

Our ERP is designed to be a “snapshot” of each building owned or managed by a business. It provides critical information needed for emergency preparation.

The key to mitigation is knowing in advance :

• What to do

• Who to call

• What to expect

The app has information and pictures. Dustin, Jackson’s Marketing Representative, would go to your business and find this information for you. You just have to download the app for free and gain access to it. You could also receive this information printed or by email.

If you are a business owner, call Jessica, if not talk to your employer or your church and make sure they have an emergency plan. If they need help, we can help them for free.

Let’s explain our app:

• Overview -  Location / Parking

• Building Access

• Utility contacts & Shut off

• Emergency & Key Contacts

With this plan, you minimize business interruption by having an immediate plan of action.

For us, it is important that you are “Ready for whatever happens”.

CONTACT: 
Dustin Murdock 
(731) 423-9944
dmurdock@SERVPRO5727.com

Breast Cancer Awareness

10/16/2018 (Permalink)

While we normally bring tips related to your home or business, SERVPRO cares about the health of our customers as well. In honor of breast cancer awareness month, we have dug up some tips from the medical experts, on what we should do to reduce our risk of breast cancer. And men…don’t think you can turn this off, breast cancer while rare in men, can affect one in 1,000 men.

  • Tip #1: Don’t smoke; smoking significantly increases your risk of breast cancer.
  • Tip #2: Be physically active and control your weight. If you’ve been looking for a reason to get active again, don’t wait for that New Years resolution.
  • Tip #3: Don’t drink. The more you drink, the greater your risk of developing breast cancer.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis
  • Madison County Chamber of Commerce

Awards

  • Bronze Chairman Award

Tips on Mold Clean-Up

10/15/2018 (Permalink)

The Environmental Protection Agency has a number of great tips on how to pursue a mold clean-up job. Who should do the cleanup depends on a number of factors. One consideration is the size of the mold problem. If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself, follow the Mold Cleanup Tips and Techniques. However:

  • If there has been a lot of water damage, and/or mold growth covers more than 10 square feet, consult EPA guide Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document is applicable to other building types.
  • If you choose to hire a contractor (or other professional service provider) to do the cleanup, make sure the contractor has experience cleaning up mold. Check references and ask the contractor to follow the recommendations in EPA guide Mold Remediation in Schools and Commercial Buildings, the guidelines of the American Conference of Governmental Industrial Hygenists (ACGIH), or other guidelines from professional or government organizations.
  • If you suspect that the heating/ventilation/air conditioning (HVAC) system may be contaminated with mold (it is part of an identified moisture problem, for instance, or there is mold near the intake to the system), consult EPA guide Should You Have the Air Ducts in Your Home Cleaned? before taking further action. Do not run the HVAC system if you know or suspect that it is contaminated with mold - it could spread mold throughout the building.
  • If the water and/or mold damage was caused by sewage or other contaminated water, then call in a professional who has experience cleaning and fixing buildings damaged by contaminated water.
  • If you have health concerns, consult a health professional before starting cleanup.

SERVPRO of Jackson/Crockett County has mold experts on site. If you suspect mold, give our professionals a call at (731) 423-9944.

The Ins and Outs of Water Emergencies

10/15/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Dyersburg/Union City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jackson/Crockett County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 731-423-9944

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson/Crockett County 

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Documents Under Water? SERVPRO has the solution!

10/15/2018 (Permalink)

Is it possible to dry water-damage documents? Yes, it is! What is SERVPRO method? Vacuum Freeze drying!

“The document Restoration Team uses the same technique that the library of Congress uses to dry-water damaged books”.

What is Vacuum Freeze drying? It is the most efficient and effective way to salvage your water-damage documents. The vacuum freeze-drying process can be used to recover and restore paper files, books, and photographs, as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents after a flood, for example. Sublimation converts solid into gas. So, here is what happens. As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage.  The water in your documents becomes ice, a solid element. Next, using Vacuum Freeze Drying Chamber, located in Jackson, we extract the ice by sublimation. That is to say that the ice in your papers becomes gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze drying the best method? Well, other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

Once your items arrive at a SERVPRO facility, 24/7 video surveillance is guaranteed. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.