Recent General Posts

Heat Safety

7/24/2018 (Permalink)

It is hot out there! And the hottest part of summer is yet to come. Here at SERVPRO we worry about our crews, but we also worry about you. That’s why we want to share some tips for those of you who are out working in the heat.

  • Tip #1: Hydrate, hydrate, hydrate. Drink about half your body ounces in water and remember to hydrate and stay hydrated, days in advance
  • Tip #2: Try to stay out of the sun in the hottest part of the day but if you must work in the sun choose lightweight clothing including hats and sunglasses.
  • Tip #3: Don’t forget to use sunblock.

We hope you’ve enjoyed these heat safety tips. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis
  • Madison County Chamber of Commerce

Awards

  • Bronze Chairman Award

Pool Safety

6/26/2018 (Permalink)

It’s summer time and many of you are spending a lot of time at the pool. SERVPRO cares about your safety and that of your children. So here are some tips to keep you and the little ones safe while enjoying the water.

  • Tip #1: It is important to install safety devices, such as alarms, secure tarps and fences, just to name a few, to prevent drowning accidents
  • Tip #2: Always have with you a portable telephone, first aid kit, scissors to cut hair (particularly for girls whose hair can get caught in the skimmer) and a flotation device when near a pool or spa.
  • Tip #3: Make sure there is always someone on site that can perform CPR.

BONUS TIP: Swim lessons are a great way to decrease drowning accidents. Check out your local recreation center or YMCA for a listing of swim lessons.

We hope you’ve enjoyed these pool safety tips. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis
  • Madison County Chamber of Commerce

Awards

  • Bronze Chairman Award

Spring into Cleaning! Carpet Cleaning Tips

4/22/2018 (Permalink)

Easter has come and gone and that means that most of us are thinking about spring, warmer weather and perhaps some necessary home cleaning! This month, we’re going to give you some tips to jump start your spring cleaning!  We’ll start with carpets and the importance of carpet cleaning.

  • Tip #1: Your carpets should be cleaned at least once a year.
  • Tip #2: Keeping your carpets clean reduces or eliminates dust mites and micro-organisms living in the carpet as well as improves the air quality of your home or business
  • Tip #3: When you clean your carpets, don’t forget your upholsteries as they can also gather dust mites and other micro-organisms.

If you’re not sure where to go for your carpet cleaning needs, be sure to call SERVPRO as we offer a variety of carpet cleaning services. That’s it for today, we hope you will join us for next week’s Friday lunchtime minute, where you get tips from the PROS. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis
  • Madison County Chamber of Commerce

Awards

  • Bronze Chairman Award

Spring into Cleaning! Utility Box Cleaning

4/22/2018 (Permalink)

This month, we’ve been talking about spring cleaning and some really great tips from our PROS on areas that we don’t typically associate with spring cleaning. Today we tackle another of those areas – the utility box. It’s an often over-looked area, but in the event of the unexpected the following tips can really save you from a headache.

  • Tip #1: Be sure the box itself is clear of dust and debris
  • Tip #2: Make sure the utility box is not blocked. In the event of an emergency you want quick, easy access to it.
  • Tip #3: Be sure to check the labeling every spring. If you haven’t done this in some time, it’s possible that the label is peeling. Re-apply those labels and make it easier for service providers such as ourselves to get the job done.

That’s it for today, we hope you will join us for next week’s Friday lunchtime minute, where you get tips from the PROS. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis
  • Madison County Chamber of Commerce

Awards

  • Bronze Chairman Award

Did you know a few, simple maintenance tips can save your washing machine?

2/15/2018 (Permalink)

Washing machines are one of the trusty work horses in the home. Researchers estimate that the average family of four does about 8 to 10 loads of laundry a week; that’s over 500 loads of laundry a year! With that much work, it’s important to be good to your washing machine. Here are some preventative maintenance tips you should perform to keep the work horse running happy:

  • Did you know your washing machine lines should be replaced every 3-5 years? Each time the machine is turned on or off, the lines are contracting and expanding, which leads to eventual wear and tear. Replacing those line every 3 to 5 years will lead to a happier machine.
  • Replacing your machine lines are as easy as replacing your outdoor hoses. But, please remember to make sure your water is shut off before you begin, and you are securing them with a wrench. 
  • If you have rubber hoses replace them with stainless steel braided hoses.

If the unexpected happens and your washing machine line springs a leak and causes water damage, know that your local SERVPRO is here to help.

We Answer the Phone Ready to Help

Call Today  (731) 423-9944

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jackson/Crockett County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Safety Christmas tips

12/7/2017 (Permalink)

General Safety Christmas tips SERVPRO of Jackson/Crockett County wishes you a safe and happy holiday season!

December is the darkest time of the year. Thursday, December 21st, 2017, will mark the winter solstice, which means it will be the official beginning of the winter and the shortest day of 2017.

However, we all be brightened by the Christmas decorations since every home - most likely - will use a touch of lights and candles. You just need to be aware that your lights and candles need to be used very carefully if you want to preserve the joy of Christmas until the end.

The American Red Cross shared with us the following safety tips to prevent a fire from striking at your home or business this holiday season.

  • Christmas trees, candles, and other decorations must be at three feet away from fireplaces, portable heaters, radiators, heat vents and other heat sources.
  • Light strings and other decorations must be in good condition. Do not use worn electrical cords, and follow the manual’s instructions.
  • Before leaving the house to visit family or before going to bed, you must unplug your tree and lights.
  • Use battery candles on a tree, never lit candles.
  • Do not leave lit candles unattended in a room.

SERVPRO of Jackson/Crockett County wishes you a safe and happy holiday season!

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –
(731) 423-9944

Free Emergency Ready Profile (ERP) app for business and churches

9/21/2017 (Permalink)

General Free Emergency Ready Profile (ERP) app for business and churches Emergency Ready Profile (ERP)

It’s National Emergency Preparedness Month! In the context of hurricane Harvey, Irma or Maria, plus two destructive earthquakes in Mexico, we need to have a plan.

And although natural disasters are very scary. Experts estimate that only 5% of the disasters affecting businesses are caused by nature.

Man-made disasters have the ability to cause as much damage and be as scary. A pipe burst or a fire could happen to anyone anytime.

“Disasters Don’t Plan Ahead. You Can.”

40% of businesses never recover after a disaster. The majority of business that do survive already had a preparedness plan.

Let me introduce you to our Emergency Ready Profile (ERP) app. You can find it in the app store: https://itunes.apple.com/us/app/ready-plan/id489247430?mt=8

This app is really convenient for businesses or churches because it would help them get ready for any sized disaster. And Its free of charge!

Our ERP is designed to be a “snapshot” of each building owned or managed by a business. It provides critical information needed for emergency preparation.

The key to mitigation is knowing in advance :

  • What to do
  • Who to call
  • What to expect

The app has information and pictures. Jessica, our Marketing Manager, would go to your business and find this information to you. You just have to download the app for free and gain access to it. You could also received this information printed or by email.

If you are a business owner call Jessica, if not talk to your employer or your church and make sure they have an emergency plan. If they need help, we can help them for free.

Let’s explain our app:

  • Overview -  Location / Parking
  • Building Access
  • Utility contacts & Shut off
  • Emergency & Key Contacts

With this plan, you minimize business interruption by having an immediate plan of action.

For us is important that you are “Ready for whatever happens”. 

CONTACT:
Jessica Harrison
731 589-0973
marketing@SERVPRO5727.com

National Preparedness Month

8/30/2017 (Permalink)

General National Preparedness Month Disasters Don’t Plan Ahead. You Can.

Plan. Plan. Plan. “Disasters Don’t Plan Ahead. You Can.” That is what National Preparedness Month (NPM) wants you to have in mind during this September 2017, particularly when we still have fresh in our minds the terrifying images of the aftermath of hurricane Harvey in Texas.

How to respond during an emergency? What to do when disaster strikes? We should all take action to prepare! Let’s get ready to help first responders where we live, work, and visit. Engage in preparedness actions at home, work, business, school, and place of worship.

Make a Plan for Yourself, Family and Friends

Other steps you can take could be flood-proof important documents by putting them in plastic bags to protect against water damage and keep some cash on hand in case of emergencies.

Making digital copies of important documents and save them on the cloud or a secure cell phone app could become handy in case disaster strikes. Flood insurance policies have a 30-day waiting period before they go into effect. Plan now for floods www.floodsmart.gov.

Natural gas leaks can cause fires following disasters. Knowing how to shut off utilities like gas, water, & electricity is key after a disaster.

Plan to Help Your Neighbor and Community

Almost half of Americans expect to rely on their neighbors after a disaster. Learn skills you need to help yourself and others until help can arrive. That was the case of Carolyn Salazar, a retired Texan nurse who spent the time hurricane Harvey was striking Texas this August checking in with other neighbors.

Keep your congregation safe. Make sure your house of worship has a plan for all types of emergencies.

Ready Business

Forty percent of businesses never recover after a disaster. Watch this video and plan head.

Develop a preparedness program for your business to plan for & reduce the impact of disasters: www.ready.gov/business

#NatlPrep

#PlanAhead

Source: https://www.ready.gov/september

A Typical Day

12/22/2016 (Permalink)

Typical?  What's that?  In all actually, we normally start our day at 7:30am by having a informal meeting to go over the day's agenda.  Our production manager decides which crew member goes to which customer and they are on their way.  We often get "curve balls" thrown at us by receiving emergency calls.  At that time, we contact our technicians to determine who can more easily and quickly respond to the emergency call.  The technicians that are responding to the emergency call will come back to the office and make sure they have everything they need and rush to the customer's home.  Then, they contact the adjuster (in most cases) and brief them on their findings.  Then they're off to their next task.

 

Once they complete the initial visit, our office administrator creates a file for the customer and confirms that all the necessary documentation is on file and begins to write an estimate based on the data collected from the technicians.

Our Highly Trained Restoration Specialists can restore your Jackson/Crockett County Home

8/29/2016 (Permalink)

General Our Highly Trained Restoration Specialists can restore your Jackson/Crockett County Home We are an IICRC Certified Firm

SERVPRO of Jackson/Crockett County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.