Recent Water Damage Posts

How to Get Flood Insurance

11/19/2018 (Permalink)

Water Damage How to Get Flood Insurance SERVPRO of Jackson/Crockett County

Water Damage & Insurance in Jackson/Crockett County:

Most insurance rates vary by company. Rules for insurance vary by state.  Flood insurance is an exception.

Most property insurance does not cover flood damage.

Some homeowners’ policies will cover water damage if the damage comes from:

  • sewer or drain backup
  • sudden & accidental damage from plumbing, heating systems, or air conditioning

The policy might also cover mold remediation, but not if a flood caused the problem.

How to get flood insurance in Jackson/Crockett County:

  • Check whether your community participates in the National Flood Insurance Program (NFIP). You can still get flood insurance if you live in a low-risk area. The insurance will cost less if you live in a low-risk area.
  • Find an insurance agent in Jackson/Crockett County. The NFIP is the only flood-insurance provider, but the government does not sell it. Buy the insurance through an insurance agent. The NFIP sets the rates.
  • If your insurance agent doesn’t know about the NFIP, call the help center at 1-800-427-4661

Links:

https://www.usa.gov/property-insurance

www.fema.gov

Stay Informed During Floods

10/20/2018 (Permalink)

It's important to stay vigilante when the storms and floods are heading your way. Ready.gov has some great advice on keeping you and your loved ones safe during floods.

Failing to evacuate flooded areas, entering flood waters, or remaining after a flood has passed can result in injury or death. Flooding is a temporary overflow of water onto land that is normally dry. Floods are the most common natural disaster in the United States. Floods may:

  • Result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems.
  • Develop slowly or quickly – Flash floods can come with no warning.
  • Cause outages, disrupt transportation, damage buildings, and create landslides.

 IF YOU ARE UNDER A FLOOD WARNING, FIND SAFE SHELTER RIGHT AWAY

  • Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown!
    • Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.
  • Determine how best to protect yourself based on the type of flooding.
    • Evacuate if told to do so.
    • Move to higher ground or a higher floor.
    • Stay where you are.

HOW TO STAY SAFE WHEN A FLOOD THREATENS

Prepare NOW

  • Know types of flood risk in your area. Visit FEMA’s Flood Map Service Center for information.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • If flash flooding is a risk in your location, then monitor potential signs, such as heavy rain.
  • Learn and practice evacuation routes, shelter plans, and flash flood response.
  • Gather supplies in case you have to leave immediately, or if services are cut off. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets. Obtain extra batteries and charging devices for phones and other critical equipment.
  • Purchase or renew a flood insurance policy. It typically takes up to 30 days for a policy to go into effect and can protect the life you've built. Homeowner’s policies do not cover flooding. Get flood coverage under the National Flood Insurance Program (NFIP)
  • Keep important documents in a waterproof container. Create password-protected digital copies.
  • Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

Survive DURING

  • Depending on where you are, and the impact and the warning time of flooding, go to the safe location that you previously identified.
  • If told to evacuate, do so immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown!
  • Stay off bridges over fast-moving water. Fast-moving water can wash bridges away without warning.
  • If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
  • If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Go on the roof only if necessary. Once there, signal for help.

Be Safe AFTER

  • Listen to authorities for information and instructions. Return home only when authorities say it is safe.
  • Avoid driving, except in emergencies.
  • Snakes and other animals may be in your house. Wear heavy gloves and boots during clean up.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
  • Avoid wading in floodwater, which can contain dangerous debris and be contaminated. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

The Ins and Outs of Water Emergencies

10/15/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Dyersburg/Union City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jackson/Crockett County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 731-423-9944

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson/Crockett County 

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Documents Under Water? SERVPRO has the solution!

10/15/2018 (Permalink)

Is it possible to dry water-damage documents? Yes, it is! What is SERVPRO method? Vacuum Freeze drying!

“The document Restoration Team uses the same technique that the library of Congress uses to dry-water damaged books”.

What is Vacuum Freeze drying? It is the most efficient and effective way to salvage your water-damage documents. The vacuum freeze-drying process can be used to recover and restore paper files, books, and photographs, as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents after a flood, for example. Sublimation converts solid into gas. So, here is what happens. As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage.  The water in your documents becomes ice, a solid element. Next, using Vacuum Freeze Drying Chamber, located in Jackson, we extract the ice by sublimation. That is to say that the ice in your papers becomes gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze drying the best method? Well, other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

Once your items arrive at a SERVPRO facility, 24/7 video surveillance is guaranteed. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.

Safety in the Floods

9/11/2018 (Permalink)

The rainy season will be here before you know it and with it comes the possibility of floods. Here are a few tips to help you prepare ahead of a flood:

  • Tip #1: If an evacuation is necessary, turn utilities off at your breaker panel before you leave your home.
  • Tip #2: Only return home after local authorities say it is okay to do so.
  • Tip #3: Listen to water advisories and make sure water is safe to drink and bathe in.

BONUS TIP: Post-flood, to prevent carbon monoxide poisoning, use generators at least 20 feet from windows or vents.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis
  • Madison County Chamber of Commerce

Awards

  • Bronze Chairman Award

Congratulations to our four new Water Damage Restoration Technicians

9/1/2017 (Permalink)

Water Damage Congratulations to our four new Water Damage Restoration Technicians Mike Jeter and Taylor Callens

Who to call when water problems arise, such as floods, broken pipes or malfunctioning appliances? SERVPRO has the most professional team in the market!

From Monday August 14th to Wednesday August 16th, 2017, Dustin Murdock, Mike Jeter, and Taylor Callens headed to Gallatin, Tennessee, to follow the Water Damage Restoration Technician course offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This SERVPRO certification is necessary for the inspection, cleaning, and restoration industries.

These classes are designed to provide restoration personnel a better understanding of the mitigation work they perform. It gives them a better concept of how to best mitigate a water damage, it’s effects and techniques for drying of structures.

The three-day course gives residential and commercial mitigation technicians the science behind the drying to understand the procedures necessary to deal with water losses, sewer backflows, and identify mold.

This type of training allows our team to operate effectively moisture detectors and water extractors. Manual dexterity and good teamwork skills are also necessary to safely and to effectively accomplish their tasks.

We are very proud of our mitigation team members. Congratulations!

What to do when your important documents got water-damaged

8/28/2017 (Permalink)

Water Damage What to do when your important documents got water-damaged Vacuum Freeze Drying Chamber, located in Jackson

Is it possible to dry water-damage documents? Yes, it is! What is SERVPRO method? Vacuum Freeze drying!

“The document Restoration Team uses the same technique that the library of Congress uses to dry-water damaged books”.

What is Vacuum Freeze drying? It is the most efficient and effective way to salvage your water-damage documents. The vacuum freeze-drying process can be used to recover and restore paper files, books, and photographs, as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents after a flood, for example. Sublimation converts solid into gas. So, here is what happens. As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage.  The water in your documents becomes ice, a solid element. Next, using Vacuum Freeze Drying Chamber, located in Jackson, we extract the ice by sublimation. That is to say that the ice in your papers becomes gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze drying the best method? Well, other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

Once your items arrive at a SERVPRO facility, 24/7 video surveillance is guaranteed. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying. 

Other services from the Document Restoration Team

8/28/2017 (Permalink)

Water Damage Other services from the Document Restoration Team Our state-of-the-art equipment will allow SERVPRO recover your important documents.

Was your residence or business victim of sewage, a storm or a flood water situation? Was your file room damage by water or smoke? Do your business or government organization need to properly destroy sensitive documents?

Fortunately for you and your organization, SERVPRO has great cleaning and restoring services for your important documents.

Drying

In order to recover and restore your important documents, our Document Restoration Team uses Vacuum Freeze drying, a process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve an interesting process called “sublimation”. It is the most efficient and effective way to salvage your water-damage documents.

Cleaning

We offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate.

Sterilization

How to disinfect and decontaminate documents or other consumer goods? SERVPRO uses Gamma Irridation. High-energy photons are emitted from an isotope source (Cobalt 60) producing ionization (electron disruptions) throughout a product.

In a sewage or flood water situation, your documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations you are dealing with this problem; therefore, most of the affected documents that you will encounter will be contaminated. If this is the case, then decontamination is always a must.

In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products. 

Deodorization

Once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it.

Destruction

We offer destruction onsite. Many businesses and government agencies have to dispose of counterfeit, faulty, expired, or contaminated materials. All entities need to be certified that their products and materials are destroyed.

The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.

Digitization

Digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.

With the new age of technology digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button.

If your file room was damaged by water, or smoke, and need to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.

Faster to your Jackson/Crockett County Water Damage Event

8/31/2016 (Permalink)

Water Damage Faster to your Jackson/Crockett County Water Damage Event SERVPRO of Jackson/Crockett County provides 24-hour fire and water damage restoration service in Jackson/Crockett County

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Jackson/Crockett County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jackson/Crockett County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 731-423-9944

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.